Promising Practice

Young Parent-Centered Case Management


State/Jurisdiction: Massachusetts
Setting: Community
Population: Cross-Cutting/System Building,
Topic Area: Service Coordination & Integration,
NPMs: NPM 3: Risk-Appropriate Perinatal Care NPM 4: Breastfeeding NPM 6: Developmental Screening NPM 7.1: Injury Hospitalization – Ages 0 to 9 NPM 10: Adolescent Well-Visit NPM 15: Adequate Insurance

The young parent-centered case management practice is a flexible model emphasizing relationship-building and social/emotional supports to serve young parents whose needs cannot be met with less comprehensive program models. The practice also uses a data-driven approach to identify the needs of young parents and best practices for meeting those needs. Youth input – through digital storytelling, youth focus groups, and participation of youth in funding-related site visits – is incorporated into programming. Real-time data and tracking of performance measures allows for accountability and process improvement. Core components of the practice that have been intentionally designed and adapted to benefit the key population are: comprehensive case management, relationship building, team-based approach, social/emotional support, flexible, data-driven approach, and youth input.


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Implementation Handout



CONTACT INFORMATION
Massachusetts Department of Public Health
Justine Egan
justine.egan@mass.gov
617-624-4418
Practice Website
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